Frequently Asked Questions

Spruce Peak Arts Patrons:

For accurate and current parking information please refer to your pre-arrival email. For most shows, patrons are asked to park in the Mansfield Lots, in which case, shuttle services are provided to bring patrons to and from the theater.

Parking in Spruce Peak Village
Parking in the lots of the Spruce Peak village are paid and subject to availability. Rates for these lots are subject to change based on seasonal usage

RATES: During the summer season the first 6 hrs are free with a $2/ hr fee for additional hours plus the previous 6 hours.

Hired Car/Shuttle Services
Fleet Transportation offers an array of transportation solutions to fit any occasion with the highest level of service – Sedans, SUVs, Vans, and Minibuses.
Request A Charter Quote | Fleet Transportation
56 Old Farm Rd Unit 1A / Stowe, Vermont 05672

The Spruce Peak Performing Arts Center is committed to making all programs, performances, and facilities accessible and inclusive to ensure that our audience, volunteers, and artists have an enjoyable and meaningful visit. The current services and items we offer to assist while attending a performance are detailed below.

Wheelchairs and Transfer Seats

The theatre is fully accessible to guests who use wheelchairs. Transfer chairs are also available throughout the seating area. These may be purchased on the web or by phone. If you have questions or concerns, we can help select the best seats for your needs. Ticket windows, restrooms, water fountains, dressing rooms, and the stage are also fully accessible.

Service Animals

If you or someone in your party will be attending an event with a designated service animal, please inform the Ticket Office when purchasing tickets. We will be happy to assist you in selecting the best seat for your needs.

Listening Devices

Headsets are available and may be checked out from the Ticket Office in the Lobby of the Center. You will be asked for an ID and/or Credit Card that will be secured in the Ticket Office. Credit cards will be returned to you at the end of the performance once the headset has been returned.

Designated Parking

There is accessible parking available for those who need it. These spaces are marked with appropriate signage in the parking lot adjacent to the theatre.

For further information, questions, or if you require additional assistance or accommodation, please contact the box office at (802) 760-4634 or via email: boxoffice@sprucepeakarts.org.

Gift Certificates are available for tickets and/or Spruce Peak Performing Arts Center memberships!

Call Spruce Peak Arts 802.760.4634 (Monday through Friday 10:00pm – 4:00pm), or email us at boxoffice@sprucepeakarts.org.

Welcome to our virtual events troubleshooting support page! Below you will find answers to many frequently asked questions about our streaming platform. We use Patron Manager to give you access to livestream events or previously recorded material for a designated period of viewing.

For virtual/ livestream support please contact the Box Office at (802) 760-4634 or email boxoffice@SprucePeakArts.org

How do I access my virtual event?

Once you have made your purchase, you will receive a Ticket Confirmation email with instructions on how to watch. The email will contain a custom ticket link for your viewing on the device of your choosing. Each ticket purchased allows you to access your content on one device at a time.

Looking for your e-mail confirmation? Double check your spam/junk folder!

Are you having difficulty viewing?

If you are having trouble viewing your virtual event right now, you can try all of these steps:

• Refresh your browser by closing all windows and relaunching.
• Use your browser in the ‘incognito/private’ mode.
• Disable any ad-blocking software or browser plugins.
• Switch to another browser.
• Use another device.
• Test your internet bandwidth at speedtest.net. Quality video streaming works best at 2.5-3Mbps.

If you’re still experiencing issues, you might want to try turning off the Wi-Fi on your other devices or use an Ethernet cable to connect your device directly to your router for a stronger connection.

Which devices can I use to stream?

Your experience is largely determined by your internet connection, not necessarily your device. The Patron Manager platform automatically provides optimized versions of the content for different devices and connection speeds, in real time. So, as long as you can access the internet with a strong connection, most mobile phones, tablets, laptops and computers are suitable.

What’s the ideal browser to use?

Most modern desktop and mobile browsers, including Chrome, Firefox, Edge, and Safari, are compatible with Patron Manager Virtual Events.

The following browsers are officially supported:

• Chrome for Android 34+
• Chrome for Desktop 34+
• Firefox for Android 41+
• Firefox for Desktop 42+
• Edge for Windows 10+
• Safari for Mac 8+ (beta)

Can I watch the video on my TV?

While the platform does not support functionality like Smart TV or Apple TV, it does work with Chromecast on Android (casting the entire browser tab) and Apple Airplay. Patrons who can access their email via their Smart TV should also be able to click their ticket link and open it in a browser on their TV that way.

Unfortunately, with so many variations of Smart TVs and Smart TV software, we aren’t able to provide additional troubleshooting for this type of hardware.

We hope you enjoy the show!

No matter where you stay in or around Stowe, you’ll be able to truly experience the essence of a quintessential New England town. Lodging options at the The Lodge at Spruce Peak, in town, or nearby areas are available to suit the needs and tastes of every guest.  Whether you are looking for a cozy cabin, romantic bed & breakfast or a luxurious resort hotels, Stowe has the perfect option for you.